What we collect
When you order: your name, delivery and billing address, email address, phone number and order details. Payment card details are handled entirely by our checkout provider — we never see or store them.
When you contact us: your name, email address, any order number you include, and your message.
How we use it
To take payment, pack and deliver your order, send order and dispatch confirmations, handle returns, and respond to your enquiries.
We do not sell, rent or share your personal data with third parties for their own marketing.
Who we share it with
Our store platform and payment provider process orders and payments on our behalf. Delivery carriers receive the address and contact details needed to deliver your parcel.
Your rights
You can ask us for a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it. Contact us and we'll respond within one month.
Cookies
Our storefront keeps a small session record so your bag survives a page refresh. Our store platform may set cookies needed to keep your cart and checkout working.
Still need help with something?
Contact support