Free UK delivery over £50

Policies

Shipping policy

We dispatch every order from the UK within one working day, Monday to Friday. Orders placed after 2pm or at the weekend are packed the next working day.

Delivery times and costs

UK Standard delivery is free on orders over £50. Orders under £50 are charged at the rate shown at checkout, calculated by our store before you pay.

UK Standard delivery usually arrives within 2–4 working days of dispatch. Express options, where offered, are shown at checkout with their own delivery estimate.

Tracking

You'll receive a tracking link by email as soon as your parcel leaves us. You can also check the status of any order on our tracking page using your order number and the email address you ordered with.

Delays and missing parcels

If your parcel hasn't arrived within 5 working days of the estimated delivery date, contact us with your order number and we'll chase it with the carrier.

We'll always offer a replacement or a refund for a parcel confirmed lost in transit.

International orders

Where international delivery is available, any import duties or taxes charged on arrival are the responsibility of the recipient.

Still need help with something?

Contact support